Campsite Igueldo Cat.1

How this site rates Cat 1 status I don\'t know. Very small pitches with narrow roads and caravans parked close to the road as a result, even though specifically asked for a large one for a large caravan when booked. Office staff and security guard very unhelpful and disinterested, the maintenance staff however were excellent. This is a terrible site and we would never stay there again. Wifi coverage poor, restaurant very good, drinks prices expensive for Spain. Should you visit, which I don\'t recommend, ensure you approach through San Sebastian town and don\'t follow your sat nav.

Owner tried to get us onto a pitch too small for our van 7.5 metres long.
Gave us the option of 5 other pitches, all very small, some had trees in the middle of the pitch. Roads around the site very narrow and virtually impossible to turn van around corners.
In the end didn\'t stay. Owner more interested in just cramming vans in.

Contacted site in advance twice to check I could get in on desired dates for 2 nights. I was assured there would be space. However on arrival I was told there was space for only one night. When I told the receptionist I had emailed in advance her reply was that it was not her that emailed me. She wasn\'t interested in my situation. Terrible customer service. So we went into town that afternoon and promptly left in the morning. Funny though, as the weather had taken a turn for the worse the campsite was nearly empty when we left and I am sure they would be able to accommodate us. The campsite would have been OK. Handy easy to use bus service into town from outside campsite gates. Lady cleaning toilets seemed to take all morning so ended up using ladies loo. Shame, site had potential but because the customer service was appalling I have to give a low rating. First ever Camping Card campsite I used and it was the worst. No soap in ladies toilets and no sink in toilet to wash hands.

The pitch we were allotted was in very poor condition - very soft and muddy. Also very difficult to manoeuvre in and out of with a motorhome. Campsite is on top of a mountain and is not suitable for a cycling visit to San Sebastian. Bus service is excellent however. All other services on site are good but space is a big problem.

Great situation for San Sebastian - beautiful place - bus stop outside site and buses every half hour to town. Had to stay 3 nights to see more of San Sebastian. Get off at funicular for fab views over bay then walk along the prom to port and old town. Great restaurants and shops. Site fine altho new pool closed. Bar staff great, one very dour receptionist!

Shop and restaurant not owned by site. Both not open until Easter and nowhere to put base water or bread. Pitch is a mudbath. Staff very un helpful. Not happy at all!

A very nice site. Toilets are really nice. One tip, beware of the route the sat nav chooses, we were in a motor home and using a Garmin 760 for motor home. The route it choose would be hard going for a smart car. Site was impressive. Sat nav was less.

We really liked this site. The pool was closed due to the time of our stay. The pitches are good and the facilities very good. We used the restaurant which wasn\'t great and a bit expensive. The bus to San Sebastián stops just outside the site and the driver let us take our dog on as long as we carried her. I would recommend this site for anyone wishing to visit lovely San Sebastián.

Difficult to find - I thought I\'d worked out the route, but we got lost and ended up gong the \'unsuitable\' route, very scary!! Even the correct road is a bit narrow and windy in places. Site is very steep and pitches quite small - we were on the corner of the bend into the main caravan/camper van part of site and had a few scary moments as large vans had to reverse back up the road to be able to negotiate around the corner. Restaurant not open in evening when we were there, only expensive bar meals (€15 for chicken & chips). The one good thing about the site is the bus stop outside which has a great 1/2 hourly service into San Sebastián until 10pm.

Perfect site for visiting San Sebastián.
The bus station is literally right outside the campsite, the bus run every 30 minutes and it takes 30 minutes to get into San Sebastián. The bus costs of 1 euro 65 each. We visited on a Sunday and the last bus back to the campsite was at 22.05. The site is terraced with beautiful views out over the valley. The toilet/shower block was kept spotlessly clean, unfortunately the shower never seemed to get hot enough.